Enableocity sales enablement-as-a-service Blog



5 min read

How to Overcome Customer Success Disengagement

By Mark Gibson on Jul 20, 2021 11:48:02 AM

In May this year, Gartner’s Customer Service and Support team published a paper entitled, Why Service Reps Disengage and What You Can Do About It.

Topics: conversation frameworks customer success
4 min read

How to use visual conversation frameworks to build pipeline!

By Mark Gibson on Jun 25, 2021 10:22:38 AM

This article was originally published on the RemoteSellingMastery.com website on June 15th, 2021. It is republished here and modified slightly as it is central to themes I have been writing on for the past 6-months.

Topics: remote selling conversation frameworks